cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. An aft-facing mini-suite would not include a butler/concierge. Copyright 2023 Northstar Travel Media, LLC. With Europe-trained butlers, there is no request that is to challenging for them to handle. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Help you plan and execute a cocktail party you host in your suite. I love Schweppes bitter lemon, but it's not distributed where I live. The help and assistance 24-hours a day, of a trained and certified butler. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. LOL! DECK 16. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. the escort onto the ship has failed both times we sailed in suites. I write this because there was one occasion when the Butler was attending to our meal in our room. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Helps make restaurant, spa and shore excursion reservations. In one case I waited in the Lounge for my Butler escort. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. What a great way to start the day! If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. It will likely also be in accordance with the level of personalized service that you recieve. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Sometimes it's worth a large investment to reap the benefits of a great credit card. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. Guests will need to use their keycards in order to enter The Haven complex. That's exactly the case with the Amex Platinum card. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. Started August 27, 2021, By If anyone has given us outstanding service, we will tip extra at the end of the week. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). phone to call my cabin mates - it works ! When you thumb through cruise line brochures, you read a lot of jargon that might not be defined. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Job specializations: Real Estate/Property. Plus Ups are excluded. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. ft.*, the Deluxe Owners Suite pampers up to six guests. Learn more. Have your butler arrange a culinary feast in your dining area. Makes onboard reservations for everything from meals to child care to shore excursions. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. You will be able to leave a comment after signing in, By Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Powered by Invision Community, Also I was told my last cruise they give you those cordless. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Just be reasonable in your requests and expectations. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Draw a bath with bubble bath or flower petals. DECK 18. Sleeps up to five guests. So just curiousThanks again!!! Think of it this way. You. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Ship and Suite Orientation. Did you mention that you love grapes? //]]>. They also receive priority boarding on embarkation day and express debarkation. White tablecloth in-suite dining, to be enjoyed in guests staterooms. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. ft. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. With up to 1,392 sq. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. 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Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. What is Norwegian Cruise Lines largest ship? They also explain how you access certain parts of the ship so, for . 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. Our butler brought a full breakfast to us every morning. Hey, you only live once! Terms apply to the offers listed on this page. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. A line-by-line guide. Meaning if you never use them or call them they aren't being productive. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. The service operates as a dedicated phone line, available . While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. I have had 2 NCL cruises in suites. For drinks, we tip $1/$2 per drink. With up to 574 sq. I think I used my night butler more with night room service etc. Handy when away from your cabin to call cabin mates or order services. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. There is also a private sauna reserved for guests of The Haven. Thanks so much for the "informative" feedback. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. This may be something that is a difference between European standards and American. Disney offers a sort of butler service for its concierge-level guests. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. Started June 21, 2021, By I admittedly didn't read through them all but it's a good starting point at least! Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Norwegian Cruise Line. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . And be sure to call for butler and concierge service anytime you like. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. This site does not include all credit card companies or all available credit card offers. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Some have just concierges but no butlers. Is Disney Cruise Line concierge level worth it? Fire Chief, September 20, 2017 in Norwegian Cruise Line. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. No. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. I will call him. Lots of room for everyone. 24-hour trained and certified suite butler. To add to the above, your butler and concierge are shared with other guests. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. Find the right card for you. It looks like on Bliss they are (mostly) slightly further aft (where the mini-suites are on Escape) but other than that and decor, what are the differences? Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Hello all, my parents (90 and 77) still enjoy cruising. 11 extra charges on cruise ships that will drive you nuts and what to do about them, 21 tips and tricks to make your cruise go more smoothly, Inside Regents new $11,000-a-night super suite, The 9 best cruise ship steakhouses and steak-serving restaurants, Cruise ship restaurant nirvana: The 7 best meals at sea, 12 best cruises for people who never want to grow up, The best Caribbean cruises for every type of traveler, Do Not Sell or Share My Personal Information. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. We rarely use the phone - we normally talk to them in person or leave a note. Started June 21, 2021, By Fine linens, feather duvet on stateroom beds, and a pillow menu. They also supervise the room steward and makes sure things are done properly. 1,382 sq. Powered by Invision Community. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. Related: Inside Regents new $11,000-a-night super suite. Part of that service comes with even more perks if you sail in The Haven and Suites. What they can do though is virtually everything in between. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. It was kind of neat. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. A butler, on the other hand, is much more focused on your in-cabin experience. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." Cost includes $12.95 plus applicable local sales tax. 301 Route 17 N, Suite 1150, Rutherford, NJ In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. Guests in the Grill-level suites enjoy high-end service, and are assigned personal butlers who do everything from serving champagne on your verandah to helping you put on your cuff links for a formal dinner. You will be able to leave a comment after signing in, By In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. We enjoy eating in the restaurants more than we would the room. Serve a welcome glass of Champagne upon arrival to your cabin. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Nobody should hang you up. Concierge services to help guests book dining, entertainment, shore excursions, and more. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin steward cleans and makes up the cabin. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. 19952023, The Independent Traveler, Inc. They can present in-room tea service. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Therefore, most passengers generally tip with cash. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! 574 sq. Cruise ship travel is changing this year: 7 changes you can expect in 2023. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. (Enrollment required for select benefits.). This suite also includes a separate living room area, and balcony. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. By continuing to browse the site you agree to our use of cookies. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. Available on Pride of America, Norwegian Dawn and Norwegian Star. Once you're on the ship, your concierge is available to tweak reservations, make new ones and arrange for priority tendering in ports of call. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. Personally, we are happy to go on our own when they let you. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. I had no idea about the pizza. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. They also. is director of content operations at TPG. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. Full Time, Part Time position. The service operates as a dedicated phone line, available Monday through Friday from 9 a.m. to 9 p.m. Eastern time, and can be reached by calling (855) NCL-HAVEN. They're pretty spectacular! Fancy enjoying breakfast while taking in a sunrise over the ocean? Evening turndown service of guests beds. Check out each port from your private balcony. to observe the boarding process and see how smoothly it worked. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. With up to 598 sq. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Plus, your own feed of TPG content. This will greatly affect the level of tips that you are expected to reward their service with. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. Enjoy the amazing views together on your large, private balcony. Listing for: Simpson Housing LLLP. you also get free pay per view movies! NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Related: The 5 best cabin locations on any cruise ship. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. From delivering any special requests, to keeping your cabin stocked with amenities and daily treats, to providing in-suite dining, your butler is there to ensure you are well-cared for during the cruise. Your butler is there to make it happen. Priority when reserving restaurants and entertainment onboard NCL vessels. ft.* complete with a double bed, double sofa bed, and a Murphy bed, your Family Suite can accommodate up to six* guests. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Planning a cruise for the coming year? A line-by-line guide, The 5 best cabin locations on any cruise ship. 6,694 sq. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting.